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JR News: Safe and amazing travel in Japan - JR East's COVID-19 countermeasures

JR News: Safe and amazing travel in Japan - JR East's COVID-19 countermeasures

In response to the COVID-19 pandemic, East Japan Railway Company (JR East) has rolled out measures and precautions to keep passengers safe.


COVID-19 countermeasures. (Image credit: JR East)


In addition to regular cleaning, stations and trains are also sterilised and cleaned with dedicated disinfection detergents. At major interchange stations on the Yamanote Line, disinfectants and soap are prepared for passengers to use. Station staff and train staff wear masks, and droplet prevention sheets have been installed at counters.


Ventilation in trains. (Image credit: JR East)


On board local trains, ventilation is enhanced by the opening of windows and through the air-conditioning system. For bullet trains and limited express trains with fixed windows, the ventilation system circulates air every 6–8 minutes, replacing the air inside the car wth outside air frequently.


When asssigning reserved seats, ticketed seats are arranged in a way that maintains adequate social distance between passengers


For more information, check out the video below:

JR East's COVID-19 countermeasures. (Video credit: JR East)


When riding trains and at train stations, do remember to always wear a mask and to maintain adequate social distancing when queuing at the ticket machines and at the ticket offices.


The JR EAST PASS (Tohoku area). (Image credit: JR East)


The JR EAST PASS (Nagano, Niigata area). (Image credit: JR East)


While travelling to Japan remains restricted for most countries, we're sure that everyone wants to travel to Japan soon! Foreign visitors might be interested to know that online seat reservations for bullet trains, some limited express trains and Joyful Trains can be made up to 1 month before the date of travel. Recommended travel passes for the Eastern Japan area include the JR EAST PASS (a 5-day rail pass exclusively for foreign passport holders), and the Welcome Suica (an e-money card that can be used for transport, shopping, dining and more).


Header image credit: JR East


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